Staff learn proper handling, signs, and symptoms of illness, dog expressions, and body language.
Snacks are available throughout the day and fresh water is constantly available.
If your dog has separation anxiety we encourage you to bring something that smells like home.
Every day we will strive to be as good as or better than all others in all aspects of our business. This means not only our grooming but our customer service, our health and safety procedures, our dog and cat handling, our animal knowledge and our salon’s cleanliness. We care across all levels of the business.
We believe that every pet deserves the royal treatment and pride ourselves on delivering top-notch services. You may catch our staff singing to your furry friend or tickling them behind their ears. We will do whatever is required to guarantee a happy, safe and loving environment.
Our long-serving team members, include our Lane Cove manager having served for almost 25 years and our Epping staff boasting over 10 years. Their familiarity with the grooming process and our high standards guarantees consistency, reliability and has inspired our newer team members to also promote a culture of excellence.